Live / Sports
Every term you encounter in the lobby, at the tables, or inside your account wallet has a plain meaning — and knowing it changes how you read a game screen or a transaction record. This reference covers the language of slots, live casino, sportsbook odds, and GCash or Coins. ph account actions, all in one place.
When you open a slot from PG Soft or Habanero and see 'volatility' or 'RTP' in the game details panel, those words tell you something concrete about how the game pays. When your Coins. ph transfer triggers a 'pending' status, knowing what that state means in the account wallet saves you from placing a second transaction by mistake.
These six terms appear on almost every game screen and account page. Read the plain definition, then look for the same label the next time you open a title from Pragmatic Play, CQ9 or JDB.
RTP is the percentage of total wagers a game is designed to return to all players over a large number of rounds. A 96% RTP means the game returns 96 units for every 100 wagered, calculated across many sessions — not a per-session promise. Shown only when the provider exposes it.
The house edge is the mathematical advantage the platform holds on a given game or bet type. It is the inverse of player advantage — a lower house edge means the game's built-in margin is smaller. It varies by game type and specific bet selection.
Volatility describes how a slot distributes its prize amounts. High volatility means wins are less frequent but tend to be larger when they land. Low volatility means smaller wins land more often. Game detail panels from Habanero and PG Soft often label this directly.
Wager and turnover mean the same thing: the total amount staked across your betting activity. The figure appears in your account transaction record and is used to calculate whether a condition attached to any active account item has been met.
A jackpot is a game's top prize, reached through a specific rare combination or a triggered feature round. It is a game-mechanic term naming the ceiling prize amount — not a platform promise. Whether a title carries one is stated in the game's own paytable.
A live dealer game streams a real human dealer running a physical table — cards, wheels or tiles — in real time. You place bets through the screen interface while watching the dealer act. Classic Baccarat Live is one example available in the lobby.
These terms come up once you move past the basics — in the sportsbook, at the cashier, or when your account status changes. Each one is defined as it is used on this platform.
Asian handicap is a betting format that removes the draw outcome by giving one side a fractional or whole-goal head start. Used widely in basketball and football markets, it narrows a multi-outcome event to two sides, changing the odds on each.
An over/under bet asks whether a combined score or count will finish above or below a stated line. In PBA and NBA basketball markets, the line might be set on total points. You pick whether the actual total clears or falls short of that number.
Rollover is the total wager amount you need to complete before a specific balance or item in your account becomes eligible for withdrawal. The current requirement for any active item is shown in your account dashboard after login, not on this page.
An e-wallet is a digital payment account that holds funds for online transfers. GCash and Coins. ph are the two verified e-wallet rails on this platform. Linking your GCash or Coins. ph account to your sagjili wallet is done from the payment section in your account settings.
KYC is the identity verification process that confirms an account holder's details match their submitted documents. It is required before certain account actions — including withdrawals — and the specific documents needed are listed in the verification section of your account page.
Account-level controls that let you set boundaries on session activity — such as how much you deposit in a period or how long a session runs. The settings for these controls are accessible inside your account once you are logged in, under session or account tools.
The lobby organises these term families across four areas. Knowing which screen a term lives on helps you find it without having to search through unrelated pages.
RTP, volatility, bonus round, scatter and wild are game-mechanic terms. You find them inside the game's own information panel — tap the 'i' icon in any slot from Spadegaming or CQ9 to see the paytable where these labels are defined by the provider.
Asian handicap, over/under, moneyline, parlay and spread appear in the sportsbook section. Sports Parlay Builder Betting is the lobby format that combines multiple lines into one slip. Each term is labelled on the bet selection screen when you open a basketball or boxing market.
Deposit, withdrawal, pending, processing and e-wallet are account wallet terms. After a GCash or Coins. ph transaction, the status label updates inside your transaction history tab. 'Pending' means the transfer is being confirmed; the status refreshes automatically — no action needed from you.
Rollover, qualifying wager and eligible games are the terms attached to items visible in your account dashboard. The current state of any active item — including its rollover progress — is shown after login in your dashboard, not in this glossary. Check there for live figures.
Walk through a short session and the terms connect quickly. You open the lobby and see Bingo 90 Ball listed under table games — the game type itself tells you the draw format: 90 numbered balls, tickets with rows, and a prize for completing lines or a full house. Move to a slot from JDB and the info panel shows volatility rated as high, with RTP visible if the provider exposes it. Neither figure is a promise about your next spin; both describe the game's statistical design over many rounds.
The '90 Ball' label in the game title is the mechanic identifier: 90 numbered balls, ticket-based rows and a staged prize structure for one line, two lines and full house. It appears as the game name in the lobby catalog.
In Rapid Hi-Lo, 'hi' and 'lo' are the bet type labels on the table. You pick whether the next card or value will be higher or lower than the current one. The odds on each choice shift based on the current value, visible on the bet screen.
After initiating a GCash deposit, the transaction history tab shows a status: 'pending' while the e-wallet confirms the transfer, then 'completed' once funds reach your account wallet. Both states are defined in the account help section if you need clarification.
Pai Gow Poker uses the term 'banker' for the position that sets the reference hand. The dealer or a rotating player holds the banker role. The paytable inside the table game screen defines the hand rankings and the push condition when both hands tie.
If a definition in this glossary does not match what you see on your screen — or if an account action is producing a status you do not recognise — our support team can walk you through it. Use whichever channel fits the urgency of your question.
The live chat icon is available from within your logged-in account. Use it to ask about a specific term you are seeing during a session — for example, what a 'void' status means on a sports bet or why a GCash transaction shows 'pending' longer than expected.
Inside your account, the help section covers KYC document requirements, rollover progress and e-wallet linking steps for GCash and Coins. ph. If a term in your transaction record is not clear, the account help section is the first place to check before contacting support.
For questions about term conditions attached to a specific account item — such as what 'eligible games' means for an item in your dashboard — email support allows you to include screenshots and get a written response you can refer back to.
These questions are about how the features themselves work — not just what the terms mean. Each answer points to the actual screen or step involved.
Open the slot and tap the 'i' or information icon in the game window. RTP is displayed there if the studio — such as PG Soft, Habanero or JDB — exposes it for that title. Not every slot publishes this figure; the absence means the provider has not disclosed it.
Log into your account and open the dashboard. The current rollover progress — how much qualifying wager you have completed versus the total required — is shown there as a live figure. It updates after each eligible round or bet is settled.
A void status means the bet has been cancelled and your original stake returned to your account wallet. This can happen when a match is abandoned or a market is withdrawn before settlement. The amount is returned to your playable balance automatically.
Go to the payment or deposit section inside your account after login. Select GCash from the available e-wallet options. Follow the fields and verification steps shown on that screen to connect your GCash number. Do not share your GCash PIN with any party.
Your deposit is the amount transferred from GCash, Coins. ph or another payment method into your account. The playable balance is the portion available for placing bets. If a rollover condition applies to an active dashboard item, some balance may be restricted until the condition is met.
Session and account control settings are accessible inside your account once you are logged in. Look for the account tools or settings section. The available options and how to activate them are described on that screen — the current state of any active control is shown there.