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These Terms & Conditions set out what you agree to when you open and use a sagjili account — covering how your account works, which transactions are accepted, and what controls are available to you. Access to sagjili depends on local law and is available only where permitted in your region.
By creating an account on sagjili, you confirm that you have read and accepted these Terms & Conditions in full. They apply to every interaction you have with the platform — browsing the lobby, placing a wager, depositing through GCash or Coins. ph, requesting a withdrawal, and contacting support. We may revise these Terms periodically. When we do, the updated version is published on this page with a revised date. Continued use of your account after a revision means you accept the updated Terms. If you do not agree with a change, you should stop using the account and contact support to close it. These Terms do not override applicable local law. Where a provision conflicts with a legal requirement in your jurisdiction, the legal requirement takes effect for that provision only. Access to sagjili and its services depends on local law and is available only in eligible regions. We do not represent that everything on this platform is appropriate or available in every location. It is your responsibility to check that using sagjili is lawful where you are located. GCash and Coins. ph are accepted payment channels subject to the limits and verification steps shown in your account wallet at the time of the transaction.
These Terms apply specifically to sagjili account activity. Some areas are covered directly; others involve third-party services that operate under their own separate policies. Understanding which is which helps you know where to raise a question.
Creating, verifying and managing your sagjili account — including login, password resets and session activity — falls fully within these Terms. The rules here govern how access is granted, suspended or closed.
Deposits and withdrawals processed through GCash or Coins. ph are covered by these Terms on the sagjili side. The e-wallet providers themselves operate under their own user agreements, which are separate from ours.
Games available in the sagjili lobby — from studios including Habanero, PG Soft and Pragmatic Play — are subject to these Terms regarding how play is recorded and how the amount won is credited to your wallet.
Any link from sagjili to an external service, or any third-party tool you connect to your account, is outside the scope of these Terms. We hold no responsibility for the policies or conduct of services we do not operate.
These Terms are not only obligations — they also describe what you can actively do with your account. You have the right to review your transaction history, correct errors in your account details, ask questions about how your data is handled, and request account closure at any time. To review a past transaction, go to your account wallet and open the transaction log shown there. If a record looks incorrect, raise it with support before submitting a dispute — most discrepancies are resolved at that stage. To update your registered details, follow the account settings path and submit the required verification. Name changes require supporting documentation, which you upload through the same path. Raising a policy question does not require you to close your account first. Use the support contact options below to send your question, and we will respond through the same channel you used.
Your full transaction log is visible in the account wallet after login. Filter by date or channel — GCash, Coins. ph or other accepted methods — to locate a specific entry.
Account details can be updated through account settings. Changes to your registered mobile number or name require identity verification documents uploaded through the same settings screen.
If a term is unclear or you want to understand how a specific rule applies to your account, contact support directly. You do not need to close your account to ask a question about these Terms.
Account closure requests are handled through the support channel. Once submitted, we process the request and confirm the outcome by the same contact method you used to send it.
If you have a question about these Terms & Conditions — whether about account eligibility, a transaction record, or a policy update — reach us through the channels below. Quote your registered account email or mobile number so we can locate your record without delay.
Open the chat window from any page on sagjili. Live chat is the quickest route for account-specific questions about these Terms.
Send detailed policy questions to our support email. Include your account reference and a description of the specific term or transaction you are asking about.
The help centre inside your account dashboard lists common policy questions with current answers. Check there first — many terms questions are answered without needing to contact support.
These Terms work alongside our data handling and account security practices. Knowing how each area is managed helps you make informed decisions about your account.
Account data you provide — including your registered mobile number and payment details for GCash or Coins. ph — is used to operate your account and process transactions. It is not sold to third parties. The current data handling approach is described in the Privacy Policy linked in your account dashboard.
We use cookies to maintain your session state, remember login status and improve how the lobby loads on mobile. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how your session works.
Your account is protected by a password you set and any verification step shown during login. We will never ask for your password through chat or email. If you receive a message claiming to be sagjili and asking for credentials, report it immediately through live chat.
If you want to request a correction to data we hold, or ask how long we retain your account records, contact support through the routes listed above. We will respond through the same channel and confirm the action taken.
These are the questions we receive most often about how these Terms work in practice. If your question is not here, reach us through live chat or email and we will answer it directly.
These Terms take effect the moment you complete account registration on sagjili. By creating an account, you confirm you have read and accepted them. If the Terms are updated after your registration, continued use of your account constitutes acceptance of the revised version.
When we update these Terms, the revised version is published on this page. We may also send a notification to your registered contact. It is your responsibility to review the current Terms periodically — the version on this page is always the one in effect.
Yes. Any deposit or withdrawal you make through GCash or Coins. ph on sagjili is governed by these Terms on our side. The GCash and Coins. ph platforms each have their own user agreements that apply separately to your e-wallet account with them.
Access to sagjili depends on local law and is available only where permitted in your region. It is your responsibility to confirm that using the platform is lawful in your specific location before creating or using an account.
If you do not agree with a revised version of these Terms, stop using your account and contact us through live chat or email to request closure. We will process the closure request and confirm the outcome through the same contact method.
Start by checking the transaction log in your account wallet. If an entry appears incorrect, contact support with your account reference and the transaction details before raising a formal dispute. Most discrepancies are identified and resolved at that initial support stage.